The information we collect from you varies depending on the way you use our Services. When you simply browse our public website as a consumer (“Consumer”) to explore our Services or to learn more about us, the information we collect and use is different from the information we collect if you are a D&H business user (“Business User”) or a Business User’s authorized user (“Authorized User”) and purchase and/or license one of our products or services. Below, we describe the different ways we might collect information from you.
Information You Provide to Us
We collect information you provide directly to us.
For example, when you use our services as a Consumer, you share information directly with us when you fill out a form requesting more information or otherwise communicate with us.
The types of personal information we may collect include your name, email address, phone number, and any other information you choose to provide.
If you become a Business User, we collect certain personal information from you and/or your Authorized Users in order to facilitate our business relationship with you and provide you our products and Services (collectively, “Business User Information”).
The Business User Information we may collect from you or your Authorized Users includes: [name, business name, job title, email address associated with your business, postal and billing address, user name and chosen account password.]
We also collect information a Business User chooses to provide relating to its clients or individuals that it serves (“Business Clients”). Business Users must provide their Business Clients any required notices and collect any necessary consents before providing or disclosing any such information (collectively “Business Client Information”) to us. Helmsman does not directly collect or control Business Client Information, but rather the Business Users determine what Business Client Information they collect, and to the extent Helmsman receives that information, we do so on behalf of our Business Users.
Information We Collect Automatically When You Interact with Us
When you access or use our Services or otherwise transact business with us, we automatically collect certain information, including:
● Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
● Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the Your Choices section below.
Information We Collect from Other Sources
We may obtain information from third-party sources. For example, if you create or log into your Helmsman account through a third-party platform (such as Facebook or Google), we will have access to certain information from that platform, such as your name, account information, friends lists, birthday, and profile picture, in accordance with the authorization procedures determined by such platform.
Information We Derive
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address.